Customers’
Services Rep jobs
Online
customer service jobs are great positions. Many of the companies hiring people
to work home also offer excellent benefits. If you are experienced or interested
in how to work from home for any online customer service jobs then you are in
the right place. Naija Money Bux offers dozens of companies hiring to
work from home.
What kind of companies offer online
customer service jobs?
There are hundreds if not thousands of companies that offer
work from home customer service jobs. In general most of the companies are
department stores, help centers, call center jobs, banks or financial
companies, or any online business.
Basically every company has to have customer service agents
in order to keep their customers happy or answer questions or concerns. As well
as assist with complaints, orders, errors, account questions, billing,
cancellations, and other queries.
Work at Home Customer Service
Responsibilities
This is just a broad range of responsibilities you would be
doing as a work from home customer service agent.
§
Resolve customer complaints via
phone, email, mail, or social media.
§
Handle product recalls.
§
Greet customers warmly and kindly
ask what the problem or reason for calling may be.
§
Cancel or upgrade accounts.
§
Attempt to persuade customer to
reconsider cancellation.
§
Assist with placement of refunds,
orders, or exchanges.
§
Advise on company information.
§
Take payment information and other
pertinent information such as phone numbers and addresses.
§
Place or cancel orders.
§
Handle changes in policies or
renewals.
§
Work with customer service manager
to ensure proper customer service is being delivered.
§
Close out or open call records.
§
Act as the company gatekeeper.
§
Suggest solutions when a product
malfunctions.
§
Answer questions about warranties or
terms of sale.
§
Inform customer of deals and
promotions.
§
Sell products and services.
§
Utilize computer technology to
handle high call volumes.
§
Use telephones to reach out to customers
and verify account information.
§
Compile reports on overall customer
satisfaction.
§
Read from scripts.
Part Time Customer Service Jobs
If you would like to know how to work from home for part
time customer service jobs then please read each of these job descriptions
below. Each online customer service jobs posted below hire part time customer
service jobs positions.
Part time customer service jobs are great for stay at home
moms looking to make extra money on the couple of hours each day you have to
yourself. Part time jobs are also great for someone who already works full
time but has a passion for working or just want that extra paycheck every week.
Requirements
include a Land-Based phone line (without call-waiting), PC with Windows XP,
internet browser experience, high-speed cable or DSL internet service, quiet
and business-like work environment, polite and friendly attitude, dedicated
work ethic and excellent customer service skills.
Previous
customer service experience, computer knowledge and telephone skills are
mandatory. Must have high speed internet connection and separate dedicated
voice phone line. See the website for more information and online application.
Must
have high speed internet via Cable or DSL, ability to be online and on a phone
call simultaneously via a landline, reliably-quiet home work environment during
scheduled work periods, and a reliable personal computer running Windows 98 or
later with Internet Explorer 6.0. More details and online application at the
website.
TeleTech@Home
work involves inbound customer service inquiries. Must have high speed internet
(Cable or DSL) as well as an analog land-line telephone and a quiet work area
that is free from background noises. See the website for further information.
Time Communications – Customer Service Representatives
http://www.timecommunications.biz/index.php/site/employment
http://www.timecommunications.biz/index.php/site/employment
Currently accepting applications for customer service
representatives who live in the greater Minneapolis, St. Paul area. See the
website for online application form.
Full Time Customer Service Jobs
If you would like to know how to from home for full time
customer service jobs then go to each of the follow companies hiring
people to work home and send them your application. Remember The more you send
out the better your chances!
American Express Customer Service
Alpine Access
Live Ops
Working Solutions
ACD Direct
West At Home
Convergys
Tele Tech
Intrep Sales Partners
Aspire Lifestyles
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